Services we offer
Assistance, in your preferred language (17 languages currently offered), on settlement needs, queries and issues
- FREE service
- Help available by phone, email or online chat
- Information relevant to your town or region
- Assistance with identifying agencies in your town or region for complex issues
- Additional languages to be available in the future
हम इसके बारे में जानकारी प्रदान करते हैं
We offer information about
Income Support & Benefits
- Information about benefits, entitlements and assistance available from Work and Income NZ.
Taxes
- Obtaining an IRD number
- ‘Working for Families’ assistance
Employment Issues
- Identifying help available to find a job
- Employee rights
- How to deal with employment issues
- What is volunteering?
Health
- What are your rights
- How the NZ Health system works
- Help to find a doctor, specialist etc.
Consumer Rights
- What you should know before buying a second hand car
- Your rights when you buy goods
Housing & Tenancy
- Laws relating to tenancy
- Bond money
- Flatting agreements
- Landlords’ responsibilities
Education
- Find a training agency
- Find a school or preschool in your local area
- Learn English
- Converting your qualification to a NZ equivalent
Family Issues & Counselling
- Family or individual problems
- Agencies who can assist with relationship breakdowns
Daily Life
- Payment of bills
- Connecting internet or phone
- Local recreational activities
- Bus or train timetables
- Find a place of Worship
- Budget or financial assistance
- How can I access an interpreter or translator?
Opening Hours
9am-4pm
Call Us
0800 463 6669