Services we offer

Assistance, in your preferred language (17 languages currently offered), on settlement needs, queries and issues

  • FREE service
  • Help available by phone, email or online chat
  • Information relevant to your town or region
  • Assistance with identifying agencies in your town or region for complex issues
  • Additional languages to be available in the future

हम इसके बारे में जानकारी प्रदान करते हैं

We offer information about

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Income Support & Benefits

  • Information about benefits, entitlements and assistance available from Work and Income NZ.
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Taxes

  • Obtaining an IRD number
  • ‘Working for Families’ assistance
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Employment Issues

  • Identifying help available to find a job
  • Employee rights
  • How to deal with employment issues
  • What is volunteering?
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Health

  • What are your rights
  • How the NZ Health system works
  • Help to find a doctor, specialist etc.
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Consumer Rights

  • What you should know before buying a second hand car
  • Your rights when you buy goods
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Housing & Tenancy

  • Laws relating to tenancy
  • Bond money
  • Flatting agreements
  • Landlords’ responsibilities
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Education

  • Find a training agency
  • Find a school or preschool in your local area
  • Learn English
  • Converting your qualification to a NZ equivalent
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Family Issues & Counselling

  • Family or individual problems
  • Agencies who can assist with relationship breakdowns
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Daily Life

  • Payment of bills
  • Connecting internet or phone
  • Local recreational activities
  • Bus or train timetables
  • Find a place of Worship
  • Budget or financial assistance
  • How can I access an interpreter or translator?

Hours of Operation
Mon - Fri 9am-4pm

Phone Number
0800 4636 669
0800 INFONOW

Email info@infonow.nz